COVID-19 Safety Protocols
Physical Distancing & Your Next Appointment
We have implemented enhanced infection control protocols above and beyond the stringent policies we already have in place, created new patient flows to adhere to physical distancing guidelines and procured the necessary protective equipment to keep all of our patients and staff safe.
We will contact you to reschedule your missed appointment, if you did not have an appointment and would like to book one, please give us a call and we will be more than happy to book you in.
Before your next visit, we wanted to highlight to you some of the changes we have made to further protect your health. Here is the list of new safety protocols we have put in place:
The day before your appointment, we will call you to perform a ‘Pre-Appointment Screening’, for the purpose of determining if you have any COVID-19 symptoms before arriving at our office.
Patient Protection Station
At the front entrance, we’ve added a ‘Patient Protection Station’, which includes hand sanitizer. Masks are not mandatory but encouraged. They will be available at the front desk upon request. After each appointment, we will clean, disinfect and sterilize the operatory, instruments and all surfaces.
We will ask you to wait in your vehicles or outside the office until we text or call you for your appointment.
At our reception desks, we’ve installed plexiglass barriers and placed ‘Stand Here’ markers on the ground away from the desk to encourage physical distancing.
In our waiting room, we’ll leave the minimum number of chairs for seating and ensure they are placed 2 metres (6 feet) apart. Our staff members will wipe down all surfaces with an approved surface cleaner as well.
Your Comfort Is Our Concern
If at any time, you feel unsure of the new protocols, feel free to ask our staff about the proper procedures. We will also post signs in specific areas to help guide you through the new process.
In addition to these new protocols, our staff will continuously self-monitor for any symptoms (fever with either cough or sore throat, or muscle aches) they may experience and will quarantine for the mandatory 14 days in the event they are ill.
Discover how happy you can really be with your smile!
We are currently accepting new patients of all ages and look forward to helping you attain and enjoy a new smile with the help of modern dentistry.
Address: Unit J155 – 3122 Mt Lehman Rd
Abbotsford, BC V2T 0C5
Highstreet Dental is located in the up-and-coming
urban Highstreet Shopping Centre, near convenient
amenities such as Walmart, London Drugs, Marshalls
and Cineplex Cinemas.